Legal

Terms of Service

Last updated: 2026-09-03

These Terms of Service (“Terms”) govern your use of wheels.chat (the “Service”). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

wheels.chat lets people send messages to vehicle owners using a license plate + region (state/province) without exchanging personal phone numbers.

2. Eligibility

You must be legally able to form a contract in your jurisdiction to use the Service. If you are using the Service on behalf of an organization, you represent you have authority to bind that organization.

3. User conduct

wheels.chat includes user-generated content, including messages and optional uploaded media. By using the Service, signing in, sending a message, replying in a thread, or uploading content, you agree not to misuse the Service. This includes (but is not limited to):

  • Harassment, threats, hate speech, or encouraging violence.
  • Impersonation, fraud, or attempting to deceive others.
  • Doxxing or sharing someone’s personal information.
  • Sexual content, graphic violence, or other objectionable content.
  • Uploading content that infringes someone else’s rights or privacy.
  • Spam, automation, scraping, or attempting to disrupt the Service.
  • Using the Service for unlawful purposes.

4. Accounts and plate registrations

You are responsible for activity under your account and for maintaining the security of any authentication method you use. Plate registration may require verification and may be suspended if we detect abuse or fraudulent registrations.

5. Moderation and enforcement

We use chat filtering and abuse controls to reduce spam, harassment, unsafe content, and other misuse. Users can report messages and block senders where those controls are available. We may remove content, limit functionality, block delivery, suspend accounts, or terminate access if we believe a user is violating these Terms or harming the Service or other users. We are not obligated to monitor all content, but we may do so to keep the Service safe.

6. Privacy

Our data handling is described in our Privacy Policy.

7. Payments

Paid features purchased through the wheels.chat website are processed by third-party payment processors such as Stripe. We do not store full card numbers. Website purchases may also be governed by the processor’s terms. The Wheels.Chat Android app does not process payments inside the app.

8. Disclaimers

The Service is provided “as is” and “as available”. We do not guarantee uninterrupted operation, delivery of every message, or that the Service will meet your requirements.

9. Limitation of liability

To the maximum extent permitted by law, wheels.chat will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Service.

10. Changes

We may update these Terms as the Service evolves. Material changes will be posted on this page with an updated “Last updated” date.

11. Contact

Questions about these Terms? Contact us via /contact/.