Expanded feature guide

Learn every side of Wheels Chat

Start with plate messaging, then explore Premium conversations, plate-level Premium Plus tools, Business profiles and analytics, and parking tools for drivers and lot operators.

Choose your path

Five ways to use Wheels Chat

Your available tools depend on the account and plate features you use. The core plate-messaging experience remains simple and private.

Basic / free

Plate messaging

Register plates, receive standard alerts, and send private messages using a plate and region.

Premium

Richer conversations

Use eligible replies and conversations, richer media, contact sharing, and message activity.

Premium Plus

One plate, enhanced

Add a custom QR experience, vehicle page or website redirect, and text, voice, and embedded agent tools to one plate.

Business

Profiles and insights

Build a public vehicle profile, manage business details, and view scans, views, messages, and chats.

Parking

Driver and operator tools

Register at a lot or manage lots, capacity, passes, drivers, staff, promotions, and reminders.

Wheels Chat app welcome screen

Getting started · 1

Start from the welcome screen

  1. Open Wheels Chat.
  2. Choose Log in or Sign up to access your account.
  3. Choose Send a message when you only need to contact a plate owner.

You can send a plate message before managing your own plate. Registering your plate lets you receive messages and alerts.

Wheels Chat passwordless login screen

Getting started · 2

Sign in securely by email

  1. Enter your email address.
  2. Open the Wheels Chat authorization email.
  3. Enter the six-digit code in the app.

Wheels Chat uses passwordless sign-in. New accounts are created after the email is verified.

Wheels Chat app dashboard main page

Basic / free account

Your plate-messaging essentials

Use the dashboard to move between your inbox, saved plates, profile, and the plate-message flow.

Register platesAdd and manage your plate, vehicle, region, and notification details.
Receive alertsGet standard messages sent to a registered plate.
Send privatelyContact another driver without exposing their phone number.
Manage safelyReview, report, hide, or block messages and senders where available.
Wheels Chat Basic plate screen

Basic · Plates

Add and manage your plates

  1. Open My Plates, then add a plate.
  2. Type it manually, use the camera scanner, or choose a photo.
  3. Confirm the plate, state or province, and country.
  4. Save the plate and its notification details.

The scan result stays editable. When one registered plate is a clear O/0, I/1, or similar match, Wheels Chat may suggest it and asks you to choose Keep or Use. It never replaces the scan automatically.

Wheels Chat Send Message plate scanner

Messaging · Send

Send a message by plate

  1. Open Send a message.
  2. Scan the plate, choose a photo, or enter it manually.
  3. Check the plate number and region before sending.
  4. Write a clear parking, safety, or courtesy message.
  5. Add media if you like to send a video or images to enhance your message.
Wheels Chat inbox message list

Messaging · Inbox

Read and manage alerts

  1. Open Inbox from the dashboard.
  2. Review the message, plate, date, and available media.
  3. Reply when the conversation and account are eligible.
  4. Report, hide, or block unwanted activity.

When notifications are enabled, your phone can alert you to new messages for your saved plates.

Wheels Chat Premium inbox reply thread

Premium plate guide

Use richer messaging tools

Premium features extend a plate inbox with richer communication while keeping sharing choices under the sender’s control.

Eligible repliesContinue supported messages as a conversation.
Images and videoView richer media when it is attached to a message.
Optional contact sharingSee sender contact details only when the sender chooses to share them.
Message activityView message-focused activity for the Premium plate.
Wheels Chat Premium Plus plate guide QR editor

Premium Plus plate guide

Give one plate its own QR and AI experience

Premium Plus is enabled for a specific paid plate. Other plates on the same personal account keep their existing plan and features.

Custom QR codeDownload a QR code that always points to the selected plate’s experience.
Vehicle page or website redirectUse the dedicated Wheels.Chat page, or send QR visitors to a public HTTP or HTTPS website.
Custom-trained text agentConfigure the greeting, instructions, and knowledge files used by the plate’s agent. Gemma is available by default.
OpenAI voice agentAdd an encrypted OpenAI key for that plate to enable its voice experience.
Website embed codeCopy the provided code to make the plate’s AI agent available on your own website.
Secure web editorUse the selected plate’s web editor to manage its enhanced features.
Wheels Chat Business account plate analytics screen

Business account guide

Turn a vehicle into a public profile

Business tools connect your vehicle, profile, QR, analytics, and website chat experience.

Profile and social detailsAdd business information and supported social links.
Vehicle showcasePublish vehicle photos, details, and specifications.
QR toolsGenerate and download a QR code linked to the public profile.
Full analyticsReview scans, views, messages, and chats.
How Is My Driving?People can report a driver through Wheels.Chat instead of dialing a phone number. Businesses can review incident details and driving habit summaries, with time-stamped video evidence when available.
Text agentSet a greeting, context, knowledge, and website embed options.
Usage controlsReview activity and manage the available agent settings.
Wheels Chat Parking driver registration screen

Parking · Driver

Register your vehicle at a lot

  1. Open Parking and scan the lot QR code, or enter its parking code.
  2. Select a saved plate or add a vehicle.
  3. Review the lot and registration details.
  4. Choose an available registration or pass.
  5. View the current parking status in the app.

Availability, timing, pass options, and payment requirements are set by the parking operator and can differ by lot.

Parking · Operator

Manage lots, drivers, and passes

The operator dashboard brings the day-to-day parking workflow into one place.

  • Create lots and manage capacity.
  • Share a registration QR or public link.
  • Register drivers or import a CSV list.
  • Issue free or paid passes and track payment status.
  • Manage spaces, staff roles, promotions, and reminders.
  • Message a registered driver when needed.
Wheels Chat Feedback assistant screen

Help and feedback

Send a useful report from the app

  1. Open Feedback from the welcome screen or dashboard.
  2. Describe the issue or suggestion in your own words.
  3. Answer the short guided questions when they help clarify the report.
  4. Attach screenshots or video if useful.
  5. Review the conversation, then tap Send.

The assistant helps organize the report for human review. Nothing is submitted until you explicitly tap Send.

Ready

Choose the feature you need

Register a plate, explore parking, or contact support. New screenshots will replace the labeled placeholders as they arrive.